This business operates as a retail enterprise, specializing in the sale of consumer products through various online platforms and e-marketplaces, including Facebook (Live Commerce), Tik Tok Market, Shopping, Lazada, and Web Commerce. Our primary focus lies in providing customers with high-quality products, competitive prices, swift delivery, a wide range of channels, cutting-edge customer service systems, and exceptional services. In addition to being an owner and investor, I actively fulfill the following key responsibilities within this venture:

• Coordinate with suppliers for product procurement

• Execute sales strategies to effectively sell products

• Manage inventory to optimize stock levels and minimize shortages

• Develop and implement marketing initiatives for product promotion and brand visibility

• Handle accounting tasks including bookkeeping, financial analysis, and budgeting

• Foster and maintain strong customer relationships for enhanced satisfaction and loyalty

• Provide exceptional customer service, promptly resolving inquiries and concerns

• Oversee management of back-end systems and e-marketplace for smooth operations

• Collaborate with transport companies for efficient product deliveries

• Develop and execute a comprehensive business plan for shop growth and profitability

• Conduct thorough evaluation and analysis of sales data to identify trends and opportunities for improvement.

Systems to facilitate customers